According to this figure, customers' charges are more than three times higher in some cases because they should carry out simple laptop repairs from high-end companies such as PC World.
The consumer team installed simple software bugs on 24 laptops and divided them into 6 different locations at Carphone Warehouse, Currys & PC World, Apple, and several independent stores.
In this case, maintenance costs for laptop repair, should be less than £50, calling it "Which", but five mysterious customers charge more than £100, and one branch of Currys & PC World charges nearly £170. None of the retailer's maintenance personnel successfully installed all the laptops in the branches, and only 40% of the laptops were properly maintained.
Currys & PC World scored the lowest, followed by independent stores. Carphone Warehouse performed best, followed by Apple.
"This is shocking. The major high street retailers are failing consumers in the face of these basic maintenance of laptop repair problems and are charging people in the process." Which one? Editing Richard Headland.
"We want to see improved employee training and maintenance procedures, as well as fair and consistent pricing so that people are confident in the laptop repair services they receive."
Housers may be able to solve some laptop repair problems on their own without having to pay any fees. For example, if the computer does not start (the problem is presented to the retailer), running a Setup CD or a recovery CD will be helpful for Windows-based computers. Despite the failure of its independent investigators, consumer organizations say that the recommended local company may be the best choice for providing quality laptop repair services.
Laptop Repairer is the best place to get your laptop repaired without any hassles. LaptopRepairer is one on the best laptop repair centres in the UK.
To know more about Laptoprepairer.co.uk, visit the website link http://www.laptoprepairer.co.uk
The consumer team installed simple software bugs on 24 laptops and divided them into 6 different locations at Carphone Warehouse, Currys & PC World, Apple, and several independent stores.
In this case, maintenance costs for laptop repair, should be less than £50, calling it "Which", but five mysterious customers charge more than £100, and one branch of Currys & PC World charges nearly £170. None of the retailer's maintenance personnel successfully installed all the laptops in the branches, and only 40% of the laptops were properly maintained.
Currys & PC World scored the lowest, followed by independent stores. Carphone Warehouse performed best, followed by Apple.
"This is shocking. The major high street retailers are failing consumers in the face of these basic maintenance of laptop repair problems and are charging people in the process." Which one? Editing Richard Headland.
"We want to see improved employee training and maintenance procedures, as well as fair and consistent pricing so that people are confident in the laptop repair services they receive."
Housers may be able to solve some laptop repair problems on their own without having to pay any fees. For example, if the computer does not start (the problem is presented to the retailer), running a Setup CD or a recovery CD will be helpful for Windows-based computers. Despite the failure of its independent investigators, consumer organizations say that the recommended local company may be the best choice for providing quality laptop repair services.
Laptop Repairer is the best place to get your laptop repaired without any hassles. LaptopRepairer is one on the best laptop repair centres in the UK.
To know more about Laptoprepairer.co.uk, visit the website link http://www.laptoprepairer.co.uk
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